Head of ECO Installation
United Kingdom · Remote
Posted on Saturday, September 23, 2023
Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.
Octopus Energy ECO is insulating homes across the UK, but with that insulation work comes the need for a great leader as we grow and become a significant influencer in the insulation space!
You will be working closely with the director of Octopus ECO, as you play a leading role in our growth. You will lead with a customer-centric mindset - at Octopus, the customer is at the heart of everything we do.
You will learn all about low carbon tech and influence future training at our Nottingham Knowledge centre with a real focus on a “fabric first” approach.
This role is remote, but will require frequent travel to our Nottingham site.
What you'll do
- You’ll work as part of the Senior Management team to develop the in house Installation area to meet the vision and strategy as provided by the Director of Octopus Energy ECO
- You will be responsible for quality and performance of direct reports as well as the crews who visit homes on our behalf
- You will be leading from the front and displaying a true Octopus ethos and personality
- You will at times be assisting with the orchestration of both insulation and at times accompanying renewable technologies
- You’ll learn about new technologies and get awesome training to give you the skills to assist your teams of Insulation Installers from day one
- You’ll use your knowledge and experience of running Install teams across the UK and demonstrating to new and less experienced staff just how to provide a leading Customer experience
- Planning and communicating with your team and customers
- Problem Solve - nothing is insurmountable - you’ll anticipate problems and find solutions quickly and efficiently.
What you'll need
- You’ll be an experienced manager of field based teams
- Be able to demonstrate a good knowledge of how to deliver a great service and meet strategic KPI’s
- A laser customer focus - communication is key
- A proactive, ‘can do’ attitude - we’ll do everything to make the customer experience perfect
- A keen eye for detail and problem-solving skills
- Flexibility to travel as we cover the UK
Why else you'll love it here
- Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
- Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
- Visit our UK perks hub - Octopus Employee Benefits
If this sounds like you then we'd love to hear from you.
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.